EVANSVILLE— A smartphone app will give Evansville residents a new way to report nonemergency issues to city government.
The app is free, and it's available for users of iPhone and Droid devices. Smartphone owners can find the app by searching "Evansville Citizen Concern" in the Apple App Store or Google play.
App users can send their concern to a specific department. The app also provides a list of most common complaint areas, such as weeds, trash and animal complaints.
It allows users to snap a picture with their phone and include a picture with a complaint.
When first signing onto the app, users are given the option of either reporting a new concern with city government or checking the status of a previously submitted concern.
Evansville Mayor Lloyd Winnecke said existing means of reporting concerns to city government will remain, but the smartphone app will provide another vehicle. It was developed by Mark Rolley Consulting, an Evansville company and an information technology provider to local government.
"This new technology makes it easier for citizens to file a concern, track its progress and know their issue is being addressed," Winnecke said. "It will reduce calls to the mayor's office, reduce the amount of time spent on inputting citizen concerns and greatly enhance the accuracy of information received."
The city website also still has way to route non-emergency complaints to appropriate departments. Log on to evansville.in.gov/concern.